Sr Tech Writer

  • Pittsburgh
  • Honeywell
Join a team recognized for leadership, innovation and diversity

Job Responsibilities

  • Planning, organizing, and writing customer documentation for hardware and software products and solutions.  

  • Working closely with product development teams to research and understand technical information about the product so you can write customer documentation for the appropriate persona/audience. 

  • Developing documentation plans and document outlines; defining audience, determining task list, identifying technical information requirements. Accountable to delivering documents on time and on budget.  

  • Writing and editing customer documentation in a clear and concise style following existing guidelines for brand, templates, and style guides.  

  • Working with outside translation providers to coordinate translated documents.  

  • Being excited about collaborating with the community of global technical communication teams to create a world-class Tech Comm organization. 

  • Identifying and driving innovative Tech Comm initiatives, which may include developing strategies for intelligent content, content management, and translations.  

  • Mentoring and inspiring other writers who are part of the Tech Comm team. 

  • Modeling Honeywell core values and behaviors.  

  • Portfolio demonstrating your excellent technical communications skills, especially written communication.  

  • Experience working with distributed teams.  

  • Proven skills in decision making, strategic thinking, and planning for and adjusting to change.  

  • Ability and desire to learn and understand new ideas. Willing to use software and hardware prototypes to verify procedures.  

  • Ability to work independently and as part of a team.  

  • Good communication, presentation, and negotiation skills. 

Basic Qualifications:

  • Experience working with MadCap Flare and Adobe Acrobat, Illustrator, and Photoshop 
  •  Familiarity with topic-based authoring, structured content, DITA publishing.  

 

WE VALUE: 

  •  A minimum of 5 years of experience in technical writing of hardware and software products.
  •  A minimum of 1 year working in an Agile environment.
  •  Experience with scheduling/project management. 
  •  Excellent communication, presentation, and negotiation skills. 
  •  Positive approach towards collaboration and teamwork.
  •  Experience working with Adobe FrameMaker, Microsoft Word, and oXygen XML Author 
  •  Bachelor’s degree in Technical Communications or related field  

 

Additional Information
  • JOB ID: HRD232336
  • Category: Customer Experience
  • Location: 2555 Smallman St, 2nd Fl,Pittsburgh,Pennsylvania,15222,United States
  • Nonexempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.