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Essential Job Functions
This position reports to the Executive Manager of the Wisconsin Training Registries and provides administrative support for the Wisconsin Training Registries within the Division of Continuing Education & Workforce Training. This position is responsible for providing a high level of customer service for the Wisconsin Training Registries. As a liaison with internal and external people, this position interacts with a diverse audience of individuals and organizations by communicating procedural information, interpreting and implementing UW-System regulations and policies, and resolving complex problems as they occur. Administrative support includes registration, billing, payment, updating website and coordinating program logistics. The position calls for a highly organized, flexible, and self-directed individual with excellent customer service skills.
What You'll Do
MINIMUM QUALIFICATIONS:
The successful candidate will be expected to work inclusively and respectfully within a diverse campus community and practice civility in the workplace. The University welcomes applicants who are dedicated to the appreciation and promotion of inclusivity and equity as crucial components in the pursuit of organizational excellence.
In addition, the successful candidate will have strong oral, written, interpersonal, and organizational skills, demonstrated integrity and strong leadership, and the willingness to work independently and as part of a collaborative team. The University invites applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity, promoting environmental sustainability, encouraging engaged citizenship, and serving as an intellectual, cultural, and economic resource.
Conditions of Appointment
Position is a full-time University Staff appointment. The work hours for this position will be 7:45 am to 4:30 pm, Monday through Friday.
This position is predominately remote (subject to approved University telecommuting request) and requires space and resources to work from home. Some on-campus events or meetings are required.
A criminal conviction investigation will be conducted on the finalist(s). A six-month probationary period is required for this position. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.
All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.
The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.
Compensation and Benefits
SALARY INFORMATION
Minimum salary $17.75 per hour.
This position is not exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).
BENEFIT DETAILS
The UW System provides an excellent benefits package to meet the diverse needs of its employees. This includes several health insurance options, with annual deductibles as low as $250/individual and $500/family. Our benefits package also includes dental, vision, several life insurance options, AD&D and Accident insurance and Flexible Spending and Health Savings Accounts. We participate in the Wisconsin Retirement System (WRS), where employer contributions begin immediately and employees are fully vested after 5 years of service. The UW System also provides supplemental retirement savings programs including a 403(b) and Deferred Compensation.
In addition, employees receive several types of paid leave benefits, which are prorated for employees working less than 100%. This includes 9 legal holidays, 36 hours of personal holiday and between 96-130 hours of sick leave annually. Employees earn 13-27 days of vacation each year, depending on years of service and employment type.
For more details, please review the benefit quick guide linked below.
This position reports to the Executive Manager of the Wisconsin Training Registries and provides administrative support for the Wisconsin Training Registries within the Division of Continuing Education & Workforce Training. This position is responsible for providing a high level of customer service for the Wisconsin Training Registries. As a liaison with internal and external people, this position interacts with a diverse audience of individuals and organizations by communicating procedural information, interpreting and implementing UW-System regulations and policies, and resolving complex problems as they occur. Administrative support includes registration, billing, payment, updating website and coordinating program logistics. The position calls for a highly organized, flexible, and self-directed individual with excellent customer service skills.
What You'll Do
- Serves as primary point of contact for individuals and groups, provides organizational information via phone, email and other communication mediums.
- Prepares and audits complex records, edits documents, and reviews work done by others.
- Assist staff with various software implementations, provide tech support for software needs, produce specific reports including data analysis from registrant information.
- Performs basic accounting tasks including daily deposits as well as monthly reconciliations.
MINIMUM QUALIFICATIONS:
- High school diploma
- Experience working with adult learners
- Experience working in the assisted living industry or other healthcare related industry
- Demonstrated organizational skills in performance of detailed, complex, and varied tasks related to office operations, data reporting, program support, registration, and basic accounting tasks
- Ability to prioritize and manage multiple administrative support to various registry programs
- Proficiency in computer skills including the ability to utilize registration software, reporting, data analysis, website tools and writing
- Ability to work independently, make decisions, and analyze problems.
- Maintains confidentiality with sensitive issues concerning students, faculty, staff, and constituents
- Understand the unique demands and situations of adult learners
- Demonstrated excellent customer service skills
- Ability to learn and adapt to ongoing change
- Ability to work independently and effectively in a remote-home setting
The successful candidate will be expected to work inclusively and respectfully within a diverse campus community and practice civility in the workplace. The University welcomes applicants who are dedicated to the appreciation and promotion of inclusivity and equity as crucial components in the pursuit of organizational excellence.
In addition, the successful candidate will have strong oral, written, interpersonal, and organizational skills, demonstrated integrity and strong leadership, and the willingness to work independently and as part of a collaborative team. The University invites applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity, promoting environmental sustainability, encouraging engaged citizenship, and serving as an intellectual, cultural, and economic resource.
Conditions of Appointment
Position is a full-time University Staff appointment. The work hours for this position will be 7:45 am to 4:30 pm, Monday through Friday.
This position is predominately remote (subject to approved University telecommuting request) and requires space and resources to work from home. Some on-campus events or meetings are required.
A criminal conviction investigation will be conducted on the finalist(s). A six-month probationary period is required for this position. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.
All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.
The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.
Compensation and Benefits
SALARY INFORMATION
Minimum salary $17.75 per hour.
This position is not exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).
BENEFIT DETAILS
The UW System provides an excellent benefits package to meet the diverse needs of its employees. This includes several health insurance options, with annual deductibles as low as $250/individual and $500/family. Our benefits package also includes dental, vision, several life insurance options, AD&D and Accident insurance and Flexible Spending and Health Savings Accounts. We participate in the Wisconsin Retirement System (WRS), where employer contributions begin immediately and employees are fully vested after 5 years of service. The UW System also provides supplemental retirement savings programs including a 403(b) and Deferred Compensation.
In addition, employees receive several types of paid leave benefits, which are prorated for employees working less than 100%. This includes 9 legal holidays, 36 hours of personal holiday and between 96-130 hours of sick leave annually. Employees earn 13-27 days of vacation each year, depending on years of service and employment type.
For more details, please review the benefit quick guide linked below.
- UW System Employee Benefits Brochure
- University Staff Quick Guide
- Total Compensation Estimator