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About Ernesta:
Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion dollar global rug industry.
Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We're problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes.
About The Role:
Ernesta Operations covers all post-order processes from PO issuance to fabrication to middle and final mile delivery. As an Administrative Associate, you will work with operations leadership to ensure a smooth post-order experience for Ernesta Customers. You will bring a mindset to work independently and to support our growing operation.
What You'll Do:
Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The anticipated starting base pay for this role is between $20-$24 per hour. This range represents the low and high end of the anticipated base pay range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills.
Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion dollar global rug industry.
Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We're problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes.
About The Role:
Ernesta Operations covers all post-order processes from PO issuance to fabrication to middle and final mile delivery. As an Administrative Associate, you will work with operations leadership to ensure a smooth post-order experience for Ernesta Customers. You will bring a mindset to work independently and to support our growing operation.
What You'll Do:
- Manage all fabrication claims with external vendors and suppliers.
- Acting as a Shipping and Receiving clerk, prepare documentation for inbound products, outbound rugs, print roll labels and entering all data into the WMS.
- Perform cycle counts for both roll and yarn inventory as directed.
- Assist with order management by placing cut orders for rug fabrication. Additionally,, maintain and enter data for operation into Airtable.
- Conduct Safety reporting and safety training for operation as required by OSHA. Maintain SDS sheets and help create an ongoing safety culture.
- Assist with new hire onboarding by providing security card access and training new employees(WMS, safety rules) as needed.
- Support in transition to the new warehouse management system (WMS).
- Provide Customer Experience support through a number of administrative functions such as systemic address changes for orders, providing labels and changing sample orders as requested.
- HS/GED
- 3 or more years in operations administrative role.
- Experience with custom rug fabrication and processes.
- Work well under pressure while managing competing demands and tight deadlines
- Communicate clearly using excellent written and verbal skills
- Strong organization skills with meticulous attention to detail
Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The anticipated starting base pay for this role is between $20-$24 per hour. This range represents the low and high end of the anticipated base pay range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills.