Program Specialist

  • California
  • City Of Sierra Madre, Ca
Salary :

$590.77 Biweekly

Location :

Sierra Madre, CA

Job Type:

Part Time

Job Number:

201600220

Department:

Community Services

Opening Date:

06/26/2024

Closing Date:

7/19/2024 11:59 PM Pacific

Description

GENERAL PURPOSE

Under the direct supervision of the Administrative Analyst, the Program Specialist is a front line position that assists in overseeing specific program activities or program sites; helps in the day-to-day operations of assigned programs; completes client registration forms; oversees rented facilities; tracks fees; and performs related work as required.

Examples of Duties

ESSENTIAL FUNCTIONS

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Assists in the daily operations of an assigned program and in the execution of City-wide events and activities; leads, and assists staff and volunteers in the daily program operations Assists patrons and residents regarding questions, problems, concerns, and activities in the provision of recreation program operations, activities, and services Assists conducting and monitoring community events, general programs, and facility rentals; sets up and takes down tables, chairs, and equipment for classes, activities, events, and meetings Assists in client registration, intakes, and assessments; maintains records of participation and collects participant fees Establish and maintain effective working relationships with supervisors, co-workers, and the public Promote good service and professionalism toward staff and volunteers Enforce Department policies and procedures Implement Department programs as directed Assist in maintaining facilities, grounds, and equipment. Report need for maintenance when discovered File accident reports and program documentation Communicate effectively with patrons of all ages Deal with the public under stressful circumstances in a fair, calm and understanding way to obtain positive results Continually promote, in actions, words and writing, the highest customer service standards Performs other duties as assigned

Typical Qualifications

QUALIFICATIONS GUIDELINES

Knowledge of:

Theories, principles, procedures, standards, practices, information sources and trends in the field of recreation programs and services Methods and techniques of implementing program activities Applicable federal, State and local health and safety codes and regulations Functions and practices of a municipal recreation unit Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff Basic facilities maintenance principles

Ability to:

Assist in the implementation of assigned program and the planning of special events Work evenings, weekends, and holidays as needed Lift and move tables and chairs and arranging facilities for community events and/or meetings Maintain facilities and equipment in a clean, safe, and secure manner Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks Understand and enforce City and Department policies Establish and maintain effective working relationships with co-workers, supervisors, and the general public Communicate clearly and concisely, both orally and in writing, using appropriate grammar and syntax Attend all staff meetings and training Operate independently without the need of constant supervision Understand and follow oral and written instructions Function in a high energy environment Provide quality customer service Appear to work on time and in uniform

Education/Training/Experience: Minimum of one year of responsible experience in the recreation/leisure field. Experience with special event planning and public recreation preferred.

Licenses; Certificates; Special Requirements

: Must possess a current American Red Cross certificate in First Aid/CPR/AED for Schools and the Community or obtain within 30 days of employment as well as a valid Class C California driver's license and the ability to maintain insurability under the City's Vehicle Usage Policy. Availability to work occasional evenings, weekends, and holidays when needed.

PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

: The Program Specialist is expected to supervise, oversee and monitor recreational, leisure and sporting events in all weather conditions; will be expected to lift, carry and manage equipment and supplies and participate in and train others in the rules of sport; may have to work odd or long hours at a time for special events; and may be participating in and leading strenuous physical activities, both indoors and out. The employee must be able to physically lift, push, pull, and/or carry materials and equipment used for special events weighing up to 50 pounds

Mental Demands: While performing the duties of this class, the employee is regularly required to use oral and communication skills; analyze and solve problem; observe and interpret situations; read and interpret data, interact with youth, general public, City staff and other organizations.

Supplemental Information

WORK ENVIRONMENT The employee primarily works in a recreation facility setting but works in the field in traveling to different events and excursions. In the recreation facility setting, the noise level is frequently at loud levels. In field settings, the employee is exposed to loud noise during sporting and recreational activities and works under variable weather conditions at different sites and events.

Disaster Service Workers All City of Sierra Madre employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Opportunity Employer The City of Sierra Madre is an Equal Opportunity Employer. In compliance with the Americans With Disabilities Act, the City of Sierra Madre will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.

No Benefits

01

What is your experience with developing recreational activities and programs?

02

Why did you decide to choose this organization for employment?

03

What do you think is the most important factor in creating a safe and enjoyable environment for everyone?

Required Question