Scheduling Specialist

Willcare is hiring an Office Coordinator in the Niagara Falls area This is a full time position, offering benefits, PTO, and competitive pay. Experience with staffing/scheduling, payroll and office administration a plus Pay range is $20-22/hr based on experience. At Willcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. ​We strive to offer benefits that reward the whole you​ employee wellness programs flexibility for true work-life balance holidays & paid time off continuing education & career growth opportunities company-wide support & resources to help you achieve your goals The Home and Community Bases Services Case Coordinator is responsible for overseeing the services provided to a caseload of clients on a daily basis. This responsibility includes interfacing with clients/families/employees to ensure quality service delivery. The Case Coordinator is responsible for day-to-day staffing of cases, problem solving, assisting in the hiring process, providing orientation to new caregivers, payroll/billing, and ensuring customer satisfaction. The Case Coordinator must be able to function with minimal onsite supervision and may perform some or all of the duties listed below Coordinates and ensures the scheduling of client cases on a daily basis. This includes selecting the appropriate caregiver, communicating with the family or client on an ongoing basis regarding staffing. Assists in the process of interviewing and hiring of caregivers and participates in the orientation of new caregivers Processes payroll for caregivers on a weekly basis. Anticipates staffing needs and works with the Executive Director and/or Business Manager to ensure that an adequate pool of employees is maintained. Participates in the on call rotation of the agency Education & Experience High school education or equivalent required. Skill Requirements Scheduling and data entry experience preferred. Ability to coordinate many activities at one time. Strong customer service skills. By applying, you consent to your information being transmitted by HourlyJobsNearMe to the Employer, as data controller, through the Employer’s data processor SonicJobs. See LHC Group Privacy Policy at https://lhcgroup.com/privacy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions