Customer Service Representative

  • West Virginia
  • Western Branch Diesel
Customer Service Representative Western Branch Diesel

South Charleston, WV

$45,000-$50,000

Western Branch Diesel, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location in South Charleston, West Virginia. This individual will be organized with the ability to multi-task and possess good customer and communication skills. Joining the service team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement.

Key Responsibilities

Provide administrative assistance to support the service team Support the complete repair process including vehicle intake, opening repair orders, coordinating with the shop, communicating repair cost & time estimates to customers, and repair order billing Promptly address and resolve customer concerns and service follow-up issues Excellent customer service skills Maintain open communication with technicians, management team and customers regarding job status Occasional driving is required Why Indel Power Group

Competitive compensation package, DOE Monthly performance incentives Rewarding work environment Opportunities for relocation & advancement Long established, family-owned business Indel Power Group offers

Excellent medical, dental, & vision coverage Short-term/long-term disability and employee life insurance 401k, with matching Employee Assistance Program (EAP) Paid Annual Leave Paid Holidays

Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.