RN, Phone Triage, Part-time - OB/GYN

Overview
Location: Can choose to work from either Tinley Park, Joliet, Orland Park, Olympia Fields or Morris
Hours: Part-time, 25 hours/week/DAY HOURS; Typically, but not limited to Monday, Wednesday, and Thursday. 8:00am - 5:00pm
* ELIGIBLE FOR BENEFITS TO INCLUDE MEDICAL, DENTAL, VISION, 401(K), PAID TIME OFF AND VOLUNTEER DAYS
Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark!
Responsibilities

• Triage Phone Response: Manages patient health concerns and symptoms via a telephone interaction utilizing physician-approved protocols for the assessment and management of a range of symptoms. These telephone interactions require assessment, patient education and may require crisis intervention. Responds to and prioritizes incoming patient messages and test results. Schedules appointments as needed. May schedule tests and procedures and obtain insurance prior-authorization. Responsible for reviewing and authorizing/denying provider ordered prescriptions in accordance with established guidelines. Delivers patient education, according to the individualized needs of the patient and as prescribed by the Provider and/or Group policy. Educates patient and/or family members about diagnostic procedures, medications, nutrition and maintenance of health and wellness. Responds to patient questions and appropriately provides reassurance while responding to patient concerns. The RN can assess the patient's medical condition and provide medical advice using Duly Health and Care protocols, Provider directive or an approved Nursing Triage Manual.
• Patient Documentation: Maintains accurate and detailed patient records and pertinent information; posts tests and documents patient education provided. Enters all pertinent communications with the patient into the Medical Record.
• Clinical Resource for Staff: Performs and delegates a variety of tasks to facilitate patient care. Aware of coding and reimbursement issues. Available to other office clinical and non-clinical staff to answer questions and provide assistance as appropriate. Assists in orienting and training new staff. Seeks opportunities to improve or enhance nursing and leadership skills.
• Other Duties as Assigned: Utilizes current nursing practices to provide patient care while focusing on the needs of the patient and exemplifying service excellence, care, concern, respect and cooperation. As a member of a health care team, functions in the role of patient advocate by being in the position of initial contact for patient-related issues. Additional duties as assigned.

• Current IL RN licensure
• OBGYN Experience strongly preferred
• Graduate of an accredited Nursing Program
• Current CPR certification
• Prefer a minimum of one year of professional nursing experience in a clinical or hospital setting but may consider new grad under specific circumstances