RF Field Engineer

13th September, 2024
RF Field Engineer #
Job Description:
If you're looking for a career that will provide a challenging work environment and many opportunities to learn, our company is the place for you. Join our team and become part of a company full of exciting opportunities. We help employees achieve their personal best by offering many opportunities that develop and enhance their skills for career advancement.
Duties:

• This position is for an RF Field Engineer on the Wireless Connectivity Team and will be responsible for installation, support, and maintenance of end user land mobile radio equipment, radio infrastructure, cellular modem equipment, cellular booster infrastructure, satellite communications equipment, and other related technologies, in Northern Lower Peninsula of MI.
• Day to day duties include responding to trouble tickets submitted by users, preventive maintenance tasks, installation of systems, acting as customer interface, and responding to technical needs after hours and during storm response.
• Technologies include RF, land mobile radio, microwave, radio dispatch equipment, cellular boosters, cellular modems, satellite communications, and other similar technologies.
• This position will be the primary field support person for an area (Northern lower peninsula) of service area.
• This position will also be part of an on call rotation for after-hours response.

In this role, you will:

• Performs installation, configuration, advanced diagnostics, analysis, repairs, or replacement hardware for end user radios, base stations, cellular modems, bi-directional amplifiers, satellite comm. equipment, and related components.
• Ensures equipment is properly maintained and tested.
• Performs on-site RF and cellular coverage studies.
• Assists with and updates technical documentation including drawings, inventories, and instructional documents.
• Provides technical (1st/2nd Level) break-fix support to end users for tickets escalated from the Service Desk, Information Security, or other support groups. Provides timely responses to client and management requests. Gives status updates on such requests on a regular basis.
• Monitors the Client Support ticket queue to ensure that tickets are addressed in a timely manner.
• Other non-essential duties as assigned or may be necessary
• Requires use of personal vehicle with mileage reimbursement

Skills: Knowledge and experience with:

• Installing and support wireless and similar technologies.
• Radio system or end user equipment support.
• Cellular modems and boosters. Participating in large technical projects.
• General IT skills.
• Strong communication skills with experience communicating to customers and management.
• Use of hand tools

Preferred experience with:

• Installation, troubleshooting, and support of land mobile radio, cellular boosters, cellular modems, satellite comms, or microwave.
• RF test equipment.
• Basic electrical systems.
• Vehicle electrical wiring.

Education:

• Associates degree related to engineering, IT, or other related technical field OR Equivalent job/military experience in RF/wireless technologies.

Skills and Experience:
Required Skills:

• RF
• Wireless Technologies
• Radio Systems
• Strong Communication Skills
• Trouble Tickets

Additional Skills:

• Dispatch
• Microwave
• Cellular
• Satellite Communications

Additional Info:
At FastTek Global, Our Purpose is Our People and Our Planet . We come to work each day and are reminded we are helping people find their success stories . Also, Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years !
FastTek Global is financially strong, privately held company that is 100% consultant and client focused .
We've differentiated ourselves by being fast, flexible, creative and honest . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, and 2022!
To view all of our open positions go to: Follow us on Twitter: Follow us on Instagram: Find us on LinkedIn: You can become a fan of FastTek on Facebook: