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Overview
Intuit is seeking Tax Associates for the upcoming tax season. If you have an active PTIN, we would love to connect with you!
What You Get:
- Company Benefits: 401(k) savings plan with Intuit matching, paid sick leave, Intuit provided E&O insurance, employee stock purchase plan, employee assistance program, product discounts and free copy of TurboTax Live.
- As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office.
What you'll bring
- Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software.
- Passionate about helping clients navigate the complexities of taxation and committed to enhancing our brand by delighting our customers.
- Excellent customer service skills and excited to interact with customers through video and audio tools in a professional, friendly, and confident manner.
What You Need:
- You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN).
- Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria.
- Must be willing and available to work a minimum of 20 hours per week.
How you will lead
- Help customers complete their taxes using Intuit TurboTax products and provide tax advice, full service return preparation, tax calculations, and manage product/software inquiries.
- Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
- Interact with customers using state of the art video communication software and document interactions to maintain accurate records.
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