.. you'll: Respond to incoming communications from clients; Document interactions in case management systems; Update clients on ongoing resolutions; Directly resolve client inquiries using established methods and escalate to other departments when necessary; Provide valuable input to improve processes and .. read more
[Customer Service / Call Center / Remote] - Anywhere in U.S. / Up to $22 per hour + bonuses - As a Customer Experience Associate you'll: Conduct high volume outreach to new and existing members leading to increased enrollment and program completion rates; Effectively communicate value proposition of Bold's technology product and program; Utilize customer service tools to document interactions and maintain member records; Prioritize and handle a high volume of work while maintaining quality interactions...Hiring Fast >>
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