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Job Description Job Description
Registration and Records Specialist Full-time, 12-month status, Exempt
Capitol Technology is a small, private, non-profit, university in South Laurel, Maryland with approximately 800 students and a dedicated full-time staff of 75.Location: On-site
DESCRIPTION:
The Registration and Records Specialist assists with registration and the maintenance of student
records. The Registration and Records Specialist reports to the Associate Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Respond to inquiries from campus community via phone and email
• Process enrollment verifications, loan deferments and education record release requests
• Maintain physical and electronic student files
• Process new student enrollment procedures
• Process grade changes, enter grades in military portals and send faculty grade submission
reminders
• Process all registration forms, Leave of Absence forms and visa letter requests
• Process all transcript requests and digitize archived transcripts
• Process personal information updates
• Input textbook information for scheduled courses each semester
• Adhere to FERPA regulations regarding all information whether written or verbal
• Support the Registration and Records in executing annual commencement ceremony
• Assist with special projects as assigned
EDUCATION AND EXPERIENCE REQUIRED:
• High school diploma (Associate’s degree preferred)
• Demonstrated success in working as a member of a team by developing relationships
• Excellent written/oral communication skills
• Demonstrated track record with respect to detail orientation and accuracy
• Computer literacy
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
• Effective communication, time management, customer service, and problem-solving skills
• Ability to lead multiple long- and short-term projects simultaneously, meeting all related
deadlines; ability to plan, prioritize, coordinate, and manage own work; ability to work
unsupervised and make decisions and solve problems independently, effectively and creatively
• Excellent verbal communication, interpersonal and relationship-building skills to effectively
work with a variety of people and personalities; ability to communicate clearly in person and in
writing
• Goal-oriented, persistent and persuasive in the contact, follow-through and completion of all
departmental tasks
• Thorough, organized and detail-oriented approach to work