.. Customer Service Agent you'll: Respond to customer inquiries and requests over the phone, email and chat; Utilize tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations; Escalate and distribute customer issues to relevant departments as per guidelines; Record, review and .. read more
[Customer Support / Remote] - Anywhere in U.S. / Up to $57K per year - As a Customer Service Associate you'll: Handle incoming and outgoing customer interactions efficiently, with high quality, and via a variety of communication channels (e.g. phone, email, chat, fax, etc.); Provide accurate information and expertly guide people to achieve their task or goal; Address customer issues, troubleshoot, and follow-through to ensure full resolution; Create and maintain accurate and detailed records of customer interactions, handling sensitive data appropriately and according to established procedures and best practices...Hiring Fast >>
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