.. managing historical medical record requests and handling insurance verification; Provide real-time support for patient scheduling; Handle patient relations, particularly focusing on immediate problem resolution and escalation when needed; Deliver ongoing member services, including phone support, message .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / $18 per hour / 401k / PTO - As a Member Support Specialist you'll: Be on the front lines of the Member experience; Support Members in the Wellth program with any questions/issues that may arise regarding their program and address any tech issues necessary; Take phone calls through the Wellth Helpline, answer emails, and send text messages in response to Member inquiries; Monitor Member adherence and alert the medical care teams if needed; Make calls to help non-adherent Members get back on track...Hiring Fast >>
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