.. by using the right methods/tools; Meet personal/customer service team Sales targets and call handling quotas; Handle customer complaints, provide .. of incoming phone calls; Identify and assess customers' needs to achieve satisfaction; Build sustainable relationships and trust with customer accounts .. read more
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Care Specialist you'll: Answer and record calls for quality assurance purposes; Update the Insightec CRM system timely to capture each call experience; Manage numerous administrative activities related, but not limited to service, sales, clinical research, parts handling, documentation and orders; Manage credentialing requirements for Field Service employees gaining access to customer sites; Provide customers with updates and periodic statements on service developments; Build & run data reports...Hiring Fast >>
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