Business Analyst

  • Durham
  • Pearson

2025 Intern Hire Data Analyst/Business Analyst At Pearson, we’re committed to a world that’s always learning and to our talented team who help make that possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small. Position Summary: We are looking for a Data/Business Analyst to turn data into actionable insights and solutions that enhance customer experience and guide product development. The ideal candidate will work closely with internal customers to analyze data from various sources (e.g., databases, Google Analytics) and create visualizations using tools like Microsoft BI, Tableau, and Excel. This role involves collaborating with product management, design, and development teams to build data-driven solutions. Strong critical thinking, technical expertise, and communication skills are essential. High Level Responsibilities: Partner with Product Managers, Service Owners, Engineering Leads, Data Architects and content teams to prioritize, scope and perform in-depth analyses that drive and inform strategic decisions, especially related to product development and growth initiatives. Develop insights to answer complex questions via thorough and well-designed data analyses using SQL, R, and Microsoft BI and other tools with a focus on product efficacy and the optimization of learning outcomes. Provide thoughtful leadership with internal stakeholders so that they may be able to better leverage insights. Develop an in-depth knowledge of business operations, document business processes and work with stakeholders to design new processes to achieve strategic goals. Understand on a broad level how operations between different business units interact and flow together. Lead technology team discussions concerning business requirements. Develop an in-depth understanding of enterprise data objects and attributes. Work with business stakeholders to define functional data needs for the creation of data marts. Work across departments and collaborate with business managers, user experience designers, systems architects, engineering delivery teams, project managers, QA, and operations teams. Identify information and visualizations required to tell a compelling and meaningful story using data; establish baselines and monitor growth or decline in metrics. Contribute to tools, documentation, and instruction to enable our customers to increasingly use data independently. Track and report on the status of deliverables in a project schedule. Serve as a point of contact to our business partners and cross-functional teams for day-to-day management of the Analytics program. What to expect from Pearson Did you know Pearson is one of the 10 most innovative education companies of 2022? At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson. We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive. Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities. To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing . Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process. Job: TECHNOLOGY Organization: Corporate Strategy & Technology Schedule: FULL_TIME Workplace Type: Hybrid Req ID: 16875