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For the last 20 years, ADVENT has been blazing a new trail in the sleep and sinus world. We believe our patients and team come first and are passionate about improving health care and creating memorable experiences. You can be proud of the work you do and will be surrounded by a team that is positive and supportive. We encourage you to ask questions and use your creativity in our strong, growth centered culture.
As a Patient Services Representative Float, you will travel between ADVENT's Maple Grove and Blaine clinics. This position will work 24 hours a week on average.
How you will make an impact as a Patient Services Representative:
The Patient Services Representative is the face of ADVENT and interacts with patients at various stages of their treatment journey
Greet patients and accurately checks patients into EHR using established patient registration check-in protocols
Order Sleep Study device utilizing system
Upload sleep study reports into system
Review of future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart
Schedule patient appointments
Answer call center calls to provide overflow coverage as necessary
Owns opening of clinic and closing of clinic per established guidelines
Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team members to maintain daily schedule
Order medical supplies and pharmaceuticals as needed, per established protocol
Crosstrain as a Care Coordinator or Medical Assistant (dependent on clinic needs)
What we’re looking for in a Patient Services Representative:
Prior medical experience preferred
Proven ability to independently apply best practices in time management
Proven ability to multitask in a fast paced environment
Prior experience and/or desire to work in a role held accountable to quality performance metrics
Strong customer service focus
Solid technology skills including Outlook, Word, Excel, Electronic Health Records
Great attention-to-detail and accuracy in work
Solution oriented problem solver
Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done
Ability to work at both Maple Grove and Blaine clinics
Why you should choose ADVENT:
Culture that embraces being kind, is solutions minded, and encourages you to ask questions
Generous PTO (prorated your first year based on start date) & holiday pay
401k contribution
Convenient Monday – Friday schedule, hours between 8am-4:30pm – enjoy weekends and evenings for yourself!
ADVENT Careers Page
As a Patient Services Representative Float, you will travel between ADVENT's Maple Grove and Blaine clinics. This position will work 24 hours a week on average.
How you will make an impact as a Patient Services Representative:
The Patient Services Representative is the face of ADVENT and interacts with patients at various stages of their treatment journey
Greet patients and accurately checks patients into EHR using established patient registration check-in protocols
Order Sleep Study device utilizing system
Upload sleep study reports into system
Review of future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart
Schedule patient appointments
Answer call center calls to provide overflow coverage as necessary
Owns opening of clinic and closing of clinic per established guidelines
Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team members to maintain daily schedule
Order medical supplies and pharmaceuticals as needed, per established protocol
Crosstrain as a Care Coordinator or Medical Assistant (dependent on clinic needs)
What we’re looking for in a Patient Services Representative:
Prior medical experience preferred
Proven ability to independently apply best practices in time management
Proven ability to multitask in a fast paced environment
Prior experience and/or desire to work in a role held accountable to quality performance metrics
Strong customer service focus
Solid technology skills including Outlook, Word, Excel, Electronic Health Records
Great attention-to-detail and accuracy in work
Solution oriented problem solver
Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done
Ability to work at both Maple Grove and Blaine clinics
Why you should choose ADVENT:
Culture that embraces being kind, is solutions minded, and encourages you to ask questions
Generous PTO (prorated your first year based on start date) & holiday pay
401k contribution
Convenient Monday – Friday schedule, hours between 8am-4:30pm – enjoy weekends and evenings for yourself!
ADVENT Careers Page
