Patient Account Representative

  • Bryn Mawr
  • Bryn Mawr Medical Specialists Association
The Patient Accounts Representative will play a crucial role in assisting patients and their families in navigating the financial aspects of their healthcare journey. This position will make a positive impact in the lives of others while working in a fast-paced and rewarding environment.

Responsibilities:

Reaches out to patients with unpaid debt
Determines reasons for overdue payments
Attempts to collect payment from patients
Sets up repayment plans according to ability to pay or negotiate credit extensions
Keeps records of collection and status of accounts
Receives payments and post amounts to customer's account
Ensures collections operations function smoothly and effectively
Works out terms for payment or initiates other actions as necessary
Identifies and communicates with customers with delinquent accounts by mail, phone, etc.
Compiles and maintains credit information
Contacts customers with past-due accounts
Recovers delinquent accounts according to company policy and procedures

Experience, Qualifications, and Education:

Must possess beginning to working knowledge of subject matter
Typically requires a high school diploma and 0 to 2 years of experience
Persuasive communication skills
Problem-solving skills
Persistence

For questions or concerns, please contact Ali Gorson at 484-272-3270 ext. 3026

M-F from 8:30am-5pm
40 hours/week

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