.. that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status .. read more
JOIN OUR TEAM AS A PATIENT ACCESS SPECIALIST!
MONTHLY BONUS OPPORTUNITY!
Monday Friday, 9:00 am 5:30 pm
Your Work Matters How will you make a difference?
At Lake Behavioral Hospital, our commitment to exceptional patient care is at the heart of everything we do. As a Patient Access Specialist, youll play a key role by engaging directly with patients and their families to confirm insurance benefits and eligibility for all admissions. You'll serve as the vital liaison between our facility, insurance companies, and patients, helping to resolve outstanding balances with compassion and efficiency. Your dedication will support both Inpatient and Outpatient Services while ensuring accurate and timely collections.
The role requires proficiency in navigating managed care contracts, government intermediaries, and up-to-date regulatory requirements for prompt reimbursement, all while maintaining a patient-centered approach.
Your Experience Matters What were looking for:
Education & Education: High School Graduate (or equivalent) required; college degree preferred.
Experience: Minimum of 1-year experience in a hospital business office setting, ideally within psychiatric services. Familiarity with insurance coverage plans, copayments, and deductibles is essential.
Key Expertise:
Working knowledge of managed care, commercial, and government insurance plans.
MedHost experience is preferred but not required.
Additional Skill Requirements:
Basic knowledge of public assistance programs and required financial forms
Proficiency in Microsoft Office applications, with a strong focus on Excel
Detail-oriented with basic mathematical and analytical skills to resolve financial issues
Positive demeanor and strong verbal and written communication skills
Professional appearance and approach
Ability to quickly learn the MedHost patient accounting software system
Strong communication skills and professional demeanor
Effective time management skills to handle multiple priorities in a fast-paced environment
Self-starter with a high degree of drive, initiative, forward-thinking, and follow-through
Your Care Matters What we provide for our team:
401(k) + matching
Health insurance
Vision insurance
Dental insurance
100% company-paid long-term disability insurance
Paid time off
Paid holidays
Cafeteria on site + discounted meals
Employee engagement events
Employee assistance program
Employee recognition program
Free parking
What sets us apart:
Career & training development opportunities
Dynamic and inclusive work environment
Engaged management team dedicated to your success
A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations
Disclaimer: Benefits are subject to change at the discretion of Lake Behavioral Hospital.
Compensation:
This is a full-time role, and the expected compensation range is $18.00 - $22.00 hourly, plus a monthly bonus opportunity. Were eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Patient Access Specialist!
Get to know us Outstanding Care, Compassionate People, Unparalleled Service
Discover a fulfilling career at Lake Behavioral Hospital (LBH)!
We are a 161-bed acute care facility located in Waukegan, IL, and have been providing mental health treatment to the community and the state of Illinois since 2018. We are dedicated to offering services to meet the ever-changing emotional and behavioral healthcare needs of adolescents, adults, and their families. We offer specialized inpatient programs and outpatient services proven to decrease symptoms of mental illness, and we are committed to helping people live healthier lives. Our compassionate and experienced team of psychiatrists, licensed therapists, nurses, and support staff are here to create an atmosphere of health, hope, and healing.
Join us in providing exceptional care and contributing to the well-being of individuals and families in need. Be a part of the transformative healthcare experience at Lake Behavioral Hospital.
To learn more about LBH, visit us at: https://www.lakebehavioralhospital.com/
TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.
Individuals Maintaining Positive Attitude and Commitment To Service
____________________________________________________________
At Lake Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
MONTHLY BONUS OPPORTUNITY!
Monday Friday, 9:00 am 5:30 pm
Your Work Matters How will you make a difference?
At Lake Behavioral Hospital, our commitment to exceptional patient care is at the heart of everything we do. As a Patient Access Specialist, youll play a key role by engaging directly with patients and their families to confirm insurance benefits and eligibility for all admissions. You'll serve as the vital liaison between our facility, insurance companies, and patients, helping to resolve outstanding balances with compassion and efficiency. Your dedication will support both Inpatient and Outpatient Services while ensuring accurate and timely collections.
The role requires proficiency in navigating managed care contracts, government intermediaries, and up-to-date regulatory requirements for prompt reimbursement, all while maintaining a patient-centered approach.
Your Experience Matters What were looking for:
Education & Education: High School Graduate (or equivalent) required; college degree preferred.
Experience: Minimum of 1-year experience in a hospital business office setting, ideally within psychiatric services. Familiarity with insurance coverage plans, copayments, and deductibles is essential.
Key Expertise:
Working knowledge of managed care, commercial, and government insurance plans.
MedHost experience is preferred but not required.
Additional Skill Requirements:
Basic knowledge of public assistance programs and required financial forms
Proficiency in Microsoft Office applications, with a strong focus on Excel
Detail-oriented with basic mathematical and analytical skills to resolve financial issues
Positive demeanor and strong verbal and written communication skills
Professional appearance and approach
Ability to quickly learn the MedHost patient accounting software system
Strong communication skills and professional demeanor
Effective time management skills to handle multiple priorities in a fast-paced environment
Self-starter with a high degree of drive, initiative, forward-thinking, and follow-through
Your Care Matters What we provide for our team:
401(k) + matching
Health insurance
Vision insurance
Dental insurance
100% company-paid long-term disability insurance
Paid time off
Paid holidays
Cafeteria on site + discounted meals
Employee engagement events
Employee assistance program
Employee recognition program
Free parking
What sets us apart:
Career & training development opportunities
Dynamic and inclusive work environment
Engaged management team dedicated to your success
A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations
Disclaimer: Benefits are subject to change at the discretion of Lake Behavioral Hospital.
Compensation:
This is a full-time role, and the expected compensation range is $18.00 - $22.00 hourly, plus a monthly bonus opportunity. Were eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Patient Access Specialist!
Get to know us Outstanding Care, Compassionate People, Unparalleled Service
Discover a fulfilling career at Lake Behavioral Hospital (LBH)!
We are a 161-bed acute care facility located in Waukegan, IL, and have been providing mental health treatment to the community and the state of Illinois since 2018. We are dedicated to offering services to meet the ever-changing emotional and behavioral healthcare needs of adolescents, adults, and their families. We offer specialized inpatient programs and outpatient services proven to decrease symptoms of mental illness, and we are committed to helping people live healthier lives. Our compassionate and experienced team of psychiatrists, licensed therapists, nurses, and support staff are here to create an atmosphere of health, hope, and healing.
Join us in providing exceptional care and contributing to the well-being of individuals and families in need. Be a part of the transformative healthcare experience at Lake Behavioral Hospital.
To learn more about LBH, visit us at: https://www.lakebehavioralhospital.com/
TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.
Individuals Maintaining Positive Attitude and Commitment To Service
____________________________________________________________
At Lake Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
