.. opportunities. Company-matching 401(k) and employee stock purchase plans. Flexible spending and health savings accounts. A community of people who love what they do. Yes, we see that as a benefit. Be the kind of Nurse you've always wanted to be: Help patients through supervising care and treatments .. read more
Part Time Billing Customer Support Representative - North Liberty, IA
We're looking for highly motivated and enthusiastic individuals in our North Liberty IA office to join our Auto Service team! As a Billing Customer Support Representative, you will receive telephone calls from current policyholders regarding billing information or use of the internet. Responsibilities include providing general billing information, processing endorsements, taking payments, and processing payment plan changes.
Billing Customer Support Representatives will participate in an up-skilling program to complete GEICO Service Training and licensing over time.
Qualifications & Skills:
- Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- An effective communicator who understands the importance of listening and being empathetic
- Ability to work and grow in a fast-paced, high-volume call center environment
- Willingness to learn new skills and ability to adjust to changes quickly
- Open to feedback to support your performance and development
- Solid computer and multi-tasking skills
- Minimum of high school diploma or equivalent
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