.. activities. Acts as an expert clinical and department resource. May provide work direction to other staff and/or assist with patient care flow and the provision of services. Organizes and prepares exam rooms, lab and work areas including: cleaning, stocking, ordering supplies, and maintaining equipment .. read more
Job Description Job Description Summary
UFS empowers community banks and our people to thrive – together. We are a growing company of passionate, talented and driven individuals who care deeply for one another and our customers. As part of a diverse and skilled Operations Team, you will receive/send and coordinate all incoming and outgoing image cash letters. Monitor and follow procedures for mainframe operations. Print and process client deposit statements. Process all outgoing image return items.
Knowledge and Skills
A qualified individual will possess the following:
- Basic computer knowledge and 10 key calculator
- Attention to detail
- Team player
- Ability to work without direct supervision
- Ability to work under pressure
- Ability to multi-task
- Ability to follow oral and written instructions
- Capacity to understand problems and find the solution
- Understanding of the various program applications and processes for check collection
- Good oral communications skills
- Ability to relate in a professional manner to customers, co-workers, as well as service and vendor personnel throughout the course of business
- Ability to work flexible hours including month-end weekends and some evenings
- Desire to continually improve and contribute to our Purpose of Empowering Community Banks and our People to Thrive – Together
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
- Follow daily procedures for Statement Processing
- Provide phone support for all operations issues
- Provide backup phone support for UFS
- Monitor and follow written procedures for Mainframe operations
- Perform various health checks on systems and applications throughout shift
- Verify receipt of incoming cash letters from various sources
- Consolidate image cash letters from banks and merchant customers throughout day
- Balance image runs and record deposit totals
- Create/Export transit files through Transaction Content Manager Program
- Export jobs to the host and export images out of TCM in a timely fashion
- Send transit files to various endpoints according to set time frames
- Balance/import and create export file on all outgoing return items
- Follow guidelines set forth for DVD maintenance for archival purposes
- Paper Maintenance in regard to Recycling and Shredding
- Process any incoming director keyword changes or statement reprint requests
- Performs other duties as assigned
You will be asked to participate in culture-related meetings, activities and events. We firmly believe that building culture and teamwork in our people – first organization requires extra intentionality, and thus your participation and engagement isn’t just encouraged - it is required and part of your responsibility. If you do not want to participate in these, please do not apply.
Education and/or Experience
- High school diploma or general education degree (GED) required
- Previous banking experience required
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or touch objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds, usually waist high, up to 50 feet away. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Typical office environment
- Travel possible
Who is UFS?
UFS is the community bank technology outfitter that inspires confidence for community banks, by providing purpose-built solutions that make technology work for them, instead of the other way around.
Founded in 1991, our purpose is to Empower Community Banks and Our People to Thrive – Together. We live that Purpose by always putting people first in our decisions and actions.
Our engaged culture is strongly influenced by the passion our team members bring while serving Community Banks and their communities. We believe in encouraging confidence in each other and delivering solutions that make our customers confident with us. To that end we seek out problem solvers, creative thinkers and engaged individuals that thrive in a fast-paced yet supportive environment.
We believe engaged employees lead to loyal customers, which in turn drives results for our business. We are caring, intense, and approachable, and have a lot of fun along the way. You might find us out on the patio playing cornhole or playing games during our virtual family fun nights.
The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.