ORIGINATING BRANCH MANAGER

Primary Job:

The branch manager is responsible for meeting sales goals, operating a financially sound branch, pipeline management, training and coaching team members, and promoting and protecting and reputation of APM.

Essential Duties and Responsibilities:

• Management and oversight of the branch, including people, resources, support and training. Develop professional working relationships with all team members emphasizing respect, transparency and scrappy values.
• Responsible for pipeline management and on-time closings of the branch. This includes all aspects of effective originations, timely actions and setting reasonable expectations with all interested parties. On-time closings can also be achieved through strong partnerships between compliance, processing and operation teams.
• Responsible for operating a financially sound branch. Positively influence the production and profitability of the branch through pipeline management, sales advocacy, marketing, business development, constructive solutions, loan quality and effective customer service.
• Constant recruiting and retention activities for both sales and support staff necessary to ensure continued success of the branch.
• Build a high-performing team through holding regular branch meetings to cascade information, promote the culture of the organization, train and coach all team members on all aspects of originations.
• Develop an effective business plan and align with Regional Director on a regular basis to monitor business plans, branch budgets and strategic initiatives; leverage resources where needed to maximize success of the branch.
• Personal loan origination activities are permitted but should not comprise more than 30% of manager’s daily activities.
• Embrace role as an APM Brand Ambassador – protecting and promoting APM’s reputation and investment.

Qualifications/Requirements:

• Bachelor’s degree in business, finance, marketing or related field
• Minimum of four years’ experience in mortgage loan originations; Must have an active NMLS license
• Effective sales and marketing skills, including ability to generate new business through networking and referral partners and other referral sources
• Ability to exercise judgment, tact, and diplomacy on behalf of colleagues
• Ability to deal honestly and ethically with employees and customers to achieve desired goals
• Strong understanding of loan guidelines, as well as all federal and state regulations
• Must have an active NMLS license

• Commitment to company values, policies and procedures
• Excellent interpersonal communication skills

• Customer Service – the ability to provide and maintain effective and positive communication
• Adaptability – an ability to quickly learn new or different techniques, products and computer programs
• Problem Solving – an ability to effectively analyze and resolve problems at a functional level
• This person must live our culture every day! (Respect, Transparency, Scrappy)
• Other duties as assigned