Office Manager - State Farm Agent Team Member

  • Cook
  • Michael Dahl State Farm Agent
Job Description Job Description ROLE DESCRIPTION:
As Office Manager with Mike Dahl State Farm, you are vital to achieving our agency vision of helping people protect and take control of their dreams. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of warm and inviting customer experiences. From alongside the agent and other team members, you create smooth operations to assist people in protecting their individual needs through insurance products and financial services.

As someone who enjoys helping themself by helping others, your skillset promotes the basis for people in our community to have something they need. Mike Dahl State Farm is a fun, hard-working team eager to bring aboard your collaborative personality.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS:
  • Work Hard
  • Care for Others
  • Be Responsible
BENEFITS:
  • Fun place to work with growth potential and opportunity for advancement
  • Monday-Friday 8:30am to 5:00pm
  • Paid time off (holidays and personal/sick days)
  • Salary plus commission/bonus
  • Health Stipend
  • Retirement Plan with Match