Office Assistant - Woodward Hills

  • Bloomfield Hills
  • Optalis Healthcare

We are seeking a detail-oriented and organized individual to join our team as a Biller. In this role, you will be responsible for discussing insurance coverage with Patients and Families and help assist with Medicaid applications along with other office duties. The ideal candidate will have a strong understanding of billing processes, excellent communication skills, and the ability to work in a fast-paced environment.
Responsibilities:
- Verify accuracy of billing data and revise any errors.
- Investigate and resolve billing discrepancies or inquiries.
- Maintain billing records and documentation.
- Verify insurance coverage and communicate with Patient or Responsible Party.
- Help monitor customer accounts for non-payment and delayed payments.
- Ensure compliance with company billing policies and procedures.
- Support BOM with Medicaid applications for Residents
Requirements:
- Proven experience as a Biller or similar role.
- Knowledge of billing procedures and best practices for Skilled Nursing Care.
- Excellent numerical ability and data entry skills.
- Strong attention to detail and accuracy.
- Ability to prioritize and manage multiple responsibilities.
- Excellent communication and interpersonal skills.
- High school diploma; additional education or certification (e.g., in Accounting) is a plus.