.. responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution that empowers them to use BOSSCAT's services; Provide accurate information and proactive updates coordinating product, operations and field team technology and support; Achieve/exceed .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $24 per hour / Medical, dental, and vision / 401k match / PTO - As a Care Coordinator you'll: Communicate and follow-up with plan members to ensure understanding of the program while delivering exceptional customer service; Answer phones and respond to incoming inquiries while utilizing care center training tools; Facilitate patients successfully through the surgery review process, exceeding expectations while meeting the program metrics; Maintain and update application with current data, pertinent information, and status of cases...Hiring Fast >>
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