.. Function as the primary contact for members; Be responsible for answering inquiries and identifying solutions to any problems; Empathetically assist the member through the claims process; Document and research claims from beginning to end; Offer excellent customer service by providing complete and accurate .. read more
[Customer Service / Remote] - Anywhere in U.S. / Up to $19.50 per hour / Monthly internet stipend - As a Member Support Agent you'll: Communicate and provide support to members over a high volume of incoming phone inquiries and emails in a manner that embodies the company mission and values; Process applications with accuracy and with attention to detail in a timely manner; Solve issues and go above and beyond to provide world class member experiences; Act with discretion and confidentiality when handling member information; Develop and maintain an aptitude and knowledge of products, processes and systems...Hiring Fast >>
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