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Job Description Job Description
Benefits
Responsibilities
Requirements
Join a team that cares about our customers and you! Jeremy W Jivan Insurance Agency Inc in BARBERTON, Ohio, is looking for an experienced and committed individual to join our team as a Customer Service Representative. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Flexible Schedule
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Responsibilities
Process customer policy change requests.
Handle all incoming claim calls from customers and follow-up.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Provide exceptional customer service and support.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Great Customer Service Skills.
No insurance experience required but must be willing to learn
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