.. considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, budget and internal equity).** *We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability .. read more
[Customer Service / Remote] - Anywhere in U.S. / Up to $85K per year / No support experience needed - As a Creative Technology Support Associate you'll: Directly respond to requests from new and experienced Runway users via email and chat; Investigate and escalate problem reports for product or billing transactions to appropriate teams; Collaborate with Engineering to resolve customer issues or reported bugs with a sense of urgency; Engage with the Product team to translate customer feedback into actionable product updates and improvements; Author and maintain internal and customer-facing knowledge base Fast >>
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