.. 4-day workweek - As a Customer Support Specialist you'll: Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members; Address all customer concerns politely, using active listening skills to understand and confirm the information; Proactively monitor .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $55K per year / Medical, dental & vision / 401k / WFH stipend / Ability to work on the weekends - As a Customer Experience Agent you'll: Handle support requests over phone and email; Help Ramp maintain an industry leading satisfaction rate with their customers; Bring insights into how Ramp can improve their product; Learn the Ramp Platform inside and out to maximize effectiveness with customers; Work directly with the support lead on documentation, escalations, product updates, and communication with other teams and 3rd parties to help aid customers...Hiring Fast >>
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