.. areas of non-compliance issues timely. Ensures efficient and thorough hand-off of information from shift to shift to promote communication of residents' status and needs. Facilitates communication between all nursing personnel, other departments/disciplines, and physicians and ensures necessary follow-up .. read more
[Customer Service / Remote] - Anywhere in U.S. / Up to $60K per year / Benefits - As a Customer Support Rep you'll: Empower customers with industry knowledge combining elements of healthcare language, state regulations, and privacy laws; Respond to customer inquiries via email, phone, and chat promptly and professionally; Troubleshoot customer issues, guiding them through the process of solving technical problems and escalating as necessary; Provide detailed explanations of platform features and offer training as needed; Assist with the documentation of common customer queries and solutions to improve the knowledge base...Hiring Fast >>
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