.. U.S. / Competitive pay / Medical, dental & vision / 401K / PTO - As a Student Support Specialist you'll: Assist students, handling incoming interactions via phone, chat, email and help desk support tickets; Actively listen to student concerns and challenges in order to efficiently identify, mitigate .. read more
[Customer Service / Remote] - Anywhere in U.S. / Up to $60K per year / Benefits - As a Customer Support Rep you'll: Empower customers with industry knowledge combining elements of healthcare language, state regulations, and privacy laws; Respond to customer inquiries via email, phone, and chat promptly and professionally; Troubleshoot customer issues, guiding them through the process of solving technical problems and escalating as necessary; Provide detailed explanations of platform features and offer training as needed; Assist with the documentation of common customer queries and solutions to improve the knowledge base...Hiring Fast >>
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