.. and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into product suggestions; Work with the Product and Engineering teams to find and squash bugs; Identify and implement processes to make your job more efficient; Create and sustain warm relationships .. read more
[Customer Support / Fully Remote] - Anywhere in U.S. / $18 per hour / Health, dental & vision / 401k match - As a Customer Service Support Rep you'll: Confer with businesses by telephone and email to provide information about products and services; Keep records of business interactions or transactions with assigned B2B Reps, recording details of inquiries, complaints, or comments, as well as actions taken; Process service requests through appropriate Verizon Wireless channels to facilitate timely reconciliation; Follow up with businesses to document their experience with service...Hiring Fast >>
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