.. U.S. / Competitive pay / Health, dental & vision / 401k / PTO - As a Customer Service Rep you'll: Respond to customer support tickets, including answering questions and resolving issues related to existing orders; Manage high-volume phone calls to assist customers with existing orders and assist new .. read more
[Customer Service / Remote] - Anywhere in U.S. / Up to $60K per year / Medical, dental & vision / 401k match / PTO / Home office, internet & cell phone allowances - As a Customer Care Associate you'll: Respond to all customer contacts in a timely manner and ensure satisfactory resolution while adhering to Potbelly's standards, policies and procedures; Communicate with customers through email, phone, social media or other digital channels utilized by the Customer Care Team; Assist customers with Gift Card and Perk Club issues; Ensure customer issues are resolved in a kind, helpful, and professional manner...Hiring Fast >>
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