.. navigating their clinical journey from sign-up to completion of therapy, including follow-up to help clients schedule appointments; Advocate for clients and providers by capturing feedback and working cross-functionally, ensuring their needs and concerns are communicated internally; Provide troubleshooting .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $18 per hour - As a Call Center Rep you'll: Accurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence; Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact; Meet department productivity and performance metrics; Document customer interactions and cases in a customer relationship management (CRM) system...Hiring Fast >>
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