Front Desk Representative

Ophthalmic Consultants of Boston is seeking a Front Desk Representative to join our team. Must be a dependable and motivated team player who is professional, organized, and enjoys working in a fast-paced medical environment. This person would be scheduled to work in our West Yarmouth , Sandwich and Falmouth offices- Monday through Friday. Responsibilities: + The role of a Front Desk Representative is to deliver excellent patient care service by demonstrating enthusiasm and a calm demeanor in a busy office environment. + Must ensure efficient and positive interactions with patients and co-workers. + Works collaboratively as a member of the team to achieve the goal of providing outstanding patient service. + Specific duties include all check-in and check-out functions, ensuring accurate demographic and financial information for each patient encounter, the collection of patient co-payments and past due balances, scheduling, and communicating with patients. + Perform all other related tasks which would facilitate the flow of patients through the practice, or which would enhance the quality of service to patients. + Maintain confidentiality and privacy consistent with HIPAA guidelines. + Other Clerical duties as assigned such as Medical Records. Ideal Candidate: + A High School Degree or GED. + Minimum of 1 year of medical or health care related setting or equivalent in a customer service, front desk/receptionist position. + Must have a working knowledge of computer and respect for confidentiality. OCB is an equal opportunity employer. + Must be able to work in a fast-paced environment, paying close attention to detail + Epic experience a plus Benefits Offered: + Health & Dental Insurance- eligible 1st day of employment + Paid time off and paid holidays + Health & Dependent Reimbursement Accounts + 401(k) Plan with company contribution + Company paid Life and LTD Insurance + Employee discounts To find out more about OCB, please visit our website at www.eyeboston.com. OCB is an Equal Opportunity Employer. All Employees must be fully vaccinated. Powered by JazzHR