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Customer Service / Account Executive 20,000 plus bonus 30,000 (Un capped) Job description Internal Account Executive Our client a leading service solutions company are currently seeking a CSA join their internal team . You will be responsible for all inbound customer contact and will increase revenue by identifying new business development opportunities with well-established customers. This is a perfect opportunity if you are looking to join a business that can add to your existing skill set and move your career forward. Your role will include: Manage existing client relationships, up-selling services Taking inbound client communications, either by phone or email, Maximise growth potential and reduce revenue losses with customer base Works closely with internal departments to improve on service Able to show empathy to customers Report on activity and track all sales activity Attend internal meetings with colleagues to review customer accounts Investigate, analyse and resolve customer satisfaction complaints Experience required: Experience working within customer services or sales environments Previously cross and up sold services or products Skilled in building and leveraging relationships over the phone In return our client offers a solid career development plan / path a competitive base salary plus bonus scheme Free onsite parking Cycle to work scheme Life insurance Up to 5% company pension contribution Apply now for an immediate interview! Required skills
- Advisor
- Career Development
- Customer Service
- Scheme
- Bonus
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