.. Service / Remote] - Anywhere in U.S. / Competitive pay / Paid training - As a Member Support Rep you'll: Receive 40-50 inbound calls per day; Function as the primary contact for members; Be responsible for answering inquiries and identifying solutions to any problems; Empathetically assist the member .. read more
Job Description
Position Title: Small Business Sales Account Executive
$30,000 to $50,000 annually DOE, plus target commission of $40,000 annually
Comprehensive health benefits include: medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, quarterly performance bonus, training, career growth and education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities everyday. We're delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.
We emphasize our values in all our interactions:
Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.
Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.
Innovation and Improvement: We always look for ways to make the experiences of our customers - and each other - better.
Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation.
Job Summary:
The Small Business Sales Account Executive is a unique and exciting role responsible for generating sales in an assigned territory of a small business community. This includes sales campaigns through door-to-door efforts, networking, local partnerships, and community-based events.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.
Work Authorization
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This role involves driving within a specific region or territory and requires the ability to safely perform all functions of operating a motor vehicle.
Work Environment and Additional Information:
Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.
At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO:
Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.
Position Title: Small Business Sales Account Executive
$30,000 to $50,000 annually DOE, plus target commission of $40,000 annually
Comprehensive health benefits include: medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, quarterly performance bonus, training, career growth and education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities everyday. We're delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.
We emphasize our values in all our interactions:
Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention.
Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers.
Innovation and Improvement: We always look for ways to make the experiences of our customers - and each other - better.
Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation.
Job Summary:
The Small Business Sales Account Executive is a unique and exciting role responsible for generating sales in an assigned territory of a small business community. This includes sales campaigns through door-to-door efforts, networking, local partnerships, and community-based events.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.
- Drive creative sales strategies that will increase awareness and penetration in both small and mid-sized businesses.
- Host various events within an assigned territory, in an effort to get customers to sign-up for Ziply Fiber services.
- Active involvement in Chambers of Commerce and other local organizations.
- Participate in e-learning, classroom sales training and associated curriculum in tandem with Sales Trainer.
- Meet and exceed monthly sales performance expectations.
- Collaborate with the Marketing team on offer strategy and communication, collateral material creation and distribution.
- Perform financial responsibilities to include operational expense tracking, processing mileage reimbursements, logging event expenses and others.
- Monitor industry developments (technical, regulatory, and otherwise) and apply critical thinking for strategic and customer impact analysis.
- Must also be available to work on-call, evenings and weekends as needed.
- Performs other duties as required to support the business and evolving organization.
- Minimum of six months of sales and/or customer service experience - OR - current or prior military service.
- Must have access to reliable transportation.
- Must be enthusiastic, persuasive, persistent and can handle rejection in the selling process well.
- Must be committed to providing exceptional customer service in a calm, professional manner.
- Must be able to pass local community background checks and permitting processes.
- Must have and maintain a valid driver's license, auto insurance and satisfactory driving record.
- Ability to prioritize and organize work effectively and be a self-starter.
- Ability to maintain confidentiality of company and customer information.
- Ability to deal with the public professionally.
- Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
- Ability to drive on behalf of the company in a safe and responsible manner.
- Strong verbal and written communication skills.
- Excellent customer service skills.
Work Authorization
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This role involves driving within a specific region or territory and requires the ability to safely perform all functions of operating a motor vehicle.
Work Environment and Additional Information:
Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.
At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO:
Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.
Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.