.. in a timely manner; Follow communication scripts and use knowledge of Neura Health's services to go off-script when necessary; Identify customer needs, research issues, resolve complaints, and provide solutions; Maintain ownership of calls throughout the lifecycle of a caller's request, including follow-ups .. read more
[Call Center / Fully Remote] - Anywhere in U.S. / Competitive pay / Health, dental, and vision / PTO / 401k matching / Company supplied computer / Ability to work weekends and evenings - As a Customer Service Rep you'll: Provide a helpful and caring customer service experience over high volume inbound and outbound client phone calls; Respond to client requests, anticipate unstated needs, and educate them on Beyond Finance's programs in a remote call center environment; Utilize active listening and critical thinking to provide first call resolution; Work collaboratively with other departments within the company to ensure client requests and questions are appropriately handled in a timely manner...Hiring Fast >>
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