Management Analyst

Analyze and identify quality performance trends at the company level. Prepare and analyze quality reports for management review. Analyze information, including root cause, to make recommendations that reduce errors and improve process performance. Outreach to new events/volunteers/social organizations Budget organization projects and activities - assist accountants in preparing annual budgets; gathering historical expense information and other historical data relevant to the successful creation of future events' operating budgets (and forecasts). Managing database of client and organization contacts Support and suggest improvements/recommendations to meet the highest level of client experience. Serve as subject matter resource to team members, supervisors, and management staff. Coordinate with the management team to implement effective management practices to increase revenues, reduce costs, and improve service quality. Mandarin bilingual preferred