Dispatcher

The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers.<br> <ul> <li>Outbound calls to pick-up locations.</li> <li>Dispatch sub-haulers for vehicle pick-up and delivery within company timelines.</li> <li>Ensure sub-haulers meet company requirements prior to dispatching.</li> <li>Outbound calls to sellers.</li> <li>Solicit business.</li> <li>Utilize cost effective vendors to meet company budget objectives.</li> <li>Educate sub-haulers on company policies and procedures.</li> <li>Maintain and archive documents.</li> <li>Answer phone calls.</li> <li>Collect payments on member deliveries.</li> <li>Comply with Safety and enforce regulations.</li> <li>Print checks.</li> <li>Monitor incoming documents on the fax machine.</li> <li>Print reports as needed.</li> <li>Manage vendor relationships.</li> <li>Other duties as assigned. Multitask</li> </ul> <br><strong>Required Skills & Experience:</strong><br> <ul> <li>Two years dispatch experience.</li> <li>One year customer service skills experience.</li> <li>High School Diploma or GED preferred.</li> <li>Excellent customer service skills and attitude.</li> <li>Excellent Communication Skills --verbal and written.</li> <li>Excellent organizational skills.</li> <li>Excellent time management skills.</li> <li>Typing speed 45 words per minute.</li> <li>Basic Ten key proficiency.</li> <li>Basic Math skills.</li> <li>Computer proficiency (MS Suite experience).</li> <li>Ability to operate office equipment.</li> <li>Multi- tasking.</li> <li>Ability to work in fast paced/diverse environment.</li> <li>Strong attention to detail.</li> <li>Know geographical area as well as ability to read maps.</li> <li>Work with minimal supervision.</li> <li>Occasional Overtime as needed.</li> <li>Bilingual Skill a plus. </li> </ul><img src="https://counter.adcourier.com/YmJnZW5lcmljLjAyMDc5LjEyNTI0QGNvcGFydGNvbXAuYXBsaXRyYWsuY29t.gif">