Desktop Technician

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eX cell is the employer of choice for contractors! Join e X cell and enjoy our generous employee benefits!
We are currently searching for a qualified Desktop Technician to join a large and successful company onsite in Malvern, PA. The ideal candidate will have good organizational and leadership skills.
Duties and Responsibilities:

• Break-Fix support, changing system boards, hdds, laptop LCDs etc.

  • Trouble shooting both hardware and software

• IMAC - receiving equipment, unboxing, and deploying (set up, breakdown)

  • Responsible for shipping and tracking equipment to remote users, tracking returns, and documenting everything in the ticket

• Provide support for laptops and a mix of network printers

 
Skills and Qualifications:

• ServiceNow ticketing system experience

• CompTIA A+ certification required (can be obtained before the end of 90 days)

• Lenovo warranty certifications a plus  

• Supporting Windows 10

• MS Office 0365 experience

• Remote access experience

• SCCM Imaging experience

• Asset management experience

• Must be detailed and process oriented

• Must be able to work independently following detailed steps

• Must be able to document troubleshooting steps taken and maintain daily ticket status

• Must be professional and well spoken, with good verbal and written communication skills

 
 
Full COVID-19 vaccination may be required.
 
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **

eX cell ™ Supports Equal Employment Opportunity** e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit  .
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