.. consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates. Jackson .. read more
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to ensure success along their treatment journey; Bring feedback and share insights with the team on common themes expressed by therapists; Collaborate with cross-functional teams to drive continuous process improvements; Document knowledge bases/saved responses for better serving Fast >>
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