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At CMA's Valley Dealerships , we believe that our employees are our greatest asset. We foster a positive work environment where teamwork, respect, and a passion for excellence are at the core of everything we do. We're Looking For Customer Service Specialist at CMA's Valley Honda, Subaru, VW, Nissan and CDJR with a passion for providing exceptional customer service and creating positive shopping experiences. Previous customer service or sales experience is a plus, but not required.
Joining CMA means becoming part of a family that values integrity, excellence, and, above all, people. If you are passionate about cars, customer service, and working in a place where your contributions truly matter, we invite you to explore a career with us. As a full-time associate, you'll earn ownership in the company through our unique Employee Stock Ownership Plan (ESOP) , aligning your success with the company's growth.
Qualifications:
• Strong Commitment: Candidates must demonstrate a strong commitment to pursuing a long-term career with the company.
• High Energy and Enthusiasm: A vibrant personality with a contagious enthusiasm that inspires and engages clients and team members alike.
• Passion for Sales: A genuine passion for sales and a relentless drive to exceed expectations and achieve outstanding results.
• Resilience and Tenacity: Ability to handle rejection and setbacks with grace, maintaining determination and focus on achieving success.
• Team Player: Collaborative spirit with the ability to work effectively within a team, contributing to a positive and supportive work environment.
Key Responsibilities:
Vehicle Appraisal and Acquisition:
Inventory Management and Analysis:
Lead Generation and Customer Relations:
Join us in Redefining Excellence! Apply Today!
Carter Myers Automotive maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote, and compensate associates based on personal and professional aptitude without regard for race, color, religion, sex, national origin, age, marital status, disability, citizenship, or any other classifications protected by applicable federal, state, or local laws. EOE/D/V
Joining CMA means becoming part of a family that values integrity, excellence, and, above all, people. If you are passionate about cars, customer service, and working in a place where your contributions truly matter, we invite you to explore a career with us. As a full-time associate, you'll earn ownership in the company through our unique Employee Stock Ownership Plan (ESOP) , aligning your success with the company's growth.
Qualifications:
• Strong Commitment: Candidates must demonstrate a strong commitment to pursuing a long-term career with the company.
• High Energy and Enthusiasm: A vibrant personality with a contagious enthusiasm that inspires and engages clients and team members alike.
• Passion for Sales: A genuine passion for sales and a relentless drive to exceed expectations and achieve outstanding results.
• Resilience and Tenacity: Ability to handle rejection and setbacks with grace, maintaining determination and focus on achieving success.
• Team Player: Collaborative spirit with the ability to work effectively within a team, contributing to a positive and supportive work environment.
Key Responsibilities:
Vehicle Appraisal and Acquisition:
- Skillfully assess the condition of used vehicles both on-site and through online channels.
- Determine fair market values using industry-standard pricing tools (e.g., Kelley Blue Book, NADA, Manheim Market Report) and internal data.
- Collaborate with the sales team to identify vehicles that align with current customer demand.
- Record and distribute high-quality walk-around videos of vehicles to provide customers with detailed insights and enhance their buying experience.
Inventory Management and Analysis:
- Maintain accurate and detailed records of vehicle acquisitions, prices, and reconditioning expenses.
- Efficiently schedule appointments for our sales and service teams, ensuring a seamless customer experience.
- Maintain accurate and detailed records of customer interactions in our CRM system, ensuring timely follow-ups and consistent communication.
Lead Generation and Customer Relations:
- Proactively source used vehicles through online market places, trade-ins, and customer outreach.
- Build positive relationships with potential sellers, showcasing the dealership's commitment to fair and transparent transactions.
- Proactively manage inbound and outbound leads through various channels, including phone calls, emails, and online inquiries.
Join us in Redefining Excellence! Apply Today!
Carter Myers Automotive maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote, and compensate associates based on personal and professional aptitude without regard for race, color, religion, sex, national origin, age, marital status, disability, citizenship, or any other classifications protected by applicable federal, state, or local laws. EOE/D/V