.. then look no further. Our recently revamped compensation package includes increased wages and annual tool allowance - along with a comprehensive benefit package that includes medical, dental, vision, paid time off, and 401k. Benefits Increased Wages ($19-40/hr based on experience) Tool Stipend Training .. read more
Job Description Job Description Benefits:
We are seeking a Customer Service Representative to join our team!
Please watch this video to get an understanding of the expectations of the job to ensure this is the right fit for you.
Why you should join Planet Fitness:
Some of your responsibilities will include:
Equal Opportunity Employer
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Profit sharing
- Training & development
- Vision insurance
- Wellness resources
We are seeking a Customer Service Representative to join our team!
Please watch this video to get an understanding of the expectations of the job to ensure this is the right fit for you.
Why you should join Planet Fitness:
- Great growth opportunities - we are a dynamic and growing company
- Set Schedule
- Medical, Dental and Vision insurance benefits (Full Time positions only)
- Employee Referral Bonus Program
- Following 120 days of active employment, you will be eligible for a .50 cent increase.
- This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM.
- FREE Black Card Membership
- 401(k) with generous employer match
- Profit sharing program!
- A sparkling clean work environment (where we all pitch in to keep the club pristine!)
- Contribute to changing people's lives every day by helping us create a healthier Planet
- Work hard play hard with an amazing group of talented, dynamic team members
- Employee Assistance Program (EAP)
Some of your responsibilities will include:
- The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
- Answer phones in a friendly manner and assist callers with a variety of questions.
- The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
- Respond to member questions and concerns in a timely and professional manner.
- Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.
- Must be 18 years of age or older.
- Punctuality and reliability is a must.
- Customer service experience preferred.
- Continual standing and walking during your shift.
- Continual talking to members and potential members in person and on the phone during your shift.
- Must be able to lift 45 pounds.
- Must have a satisfactory background check.
Equal Opportunity Employer