Bilingual Leasing Administrative Assistant

At Hispanic Housing our vision is to provide affordable housing that people are proud to call home. In creating quality housing, a safe and stable environment, and by providing superior customer service, we help create part of the foundation that enables people to make a better life for themselves, their families, their neighbors, and communities.

We are seeking a Leasing Administrative Assistant to join our team and help us carry out our vision for an apartment complex in West  Chicago, IL .  The candidate must be team oriented with experience in administrative support and must excel in providing superior customer service to residents.  This is a great opportunity to start your career within property management and make a positive impact on people's lives.  

RESPONSIBILITIES include the following.  Other duties may be assigned.

• Provides a positive first impression and excellent customer service to all callers/visitors including: tenants, vendors, contractors and guests.
• Coordinates day-to-day tenant transactions; maintains, audits, and reports all fund management pertaining to move-in, move-out, initial rent, deposits, and outstanding funds for move-in.
• Assists with preparation and maintaining all property management files, reports, etc.
• Assists with purchase orders/invoices for manager’s approval.
• Assists with inspections.
• Maintains waiting list(s); initiates tenant files.
• Assists with lease renewals for all tenants, in accordance with policy and procedures set by management and federal housing policies.
• Sets up interviews, fills out forms, follows up with processing information and performs rent calculations.
• Prepares and delivers move-in and move-out correspondence to tenants in accordance with local and state regulations as directed by the management.
• Shows property and apartments to prospects as necessary.
• Processes and creates work orders as needed for maintenance staff.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

• High School Diploma/GED
• Proven experience as an administrative assistant and at least 1 year in a customer service role.  Previous leasing experience a plus.
• Must have or be able to obtain within 6 months an AMP Leasing Certificate if required by state and any other program required certifications (i.e., (HUD, Tax Credit).
• Proficiency in MS Office (Outlook, Excel, Word, in particular) and the ability to learn other software programs.
• Excellent time management skills and the ability to prioritize multiple assignments.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Good basic math skills.
• Strong organizational skills with the ability to multi-task.
• Ability to interact effectively with a diverse range of people.
• Diplomacy in handling problems of residents

The position offers a competitive salary and excellent benefits including medical, dental, vision, life, 401(k), tuition reimbursement and more.