Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE POSITION

Our contact center is looking for charismatic people with excellent phone and communication skills for a career in a fun, high energy, and interactive environment.

Salary: $15.00 to $17.00/hour

Benefits Eligible

Hours: Full Time

Start Date: October 7th

Location: Springfield, MO

Our contact center is a low pressure, no rebuttal environment with no telemarketing! We offer great hours including no nights and every other weekend off! This is a team environment that is training, and development focused. If you want to be part of something special, this is it!

Come join our goal-oriented culture where everyone shares a vision, and we promote helping each other achieve goals. Grizzly is an employee focused company that appreciates employees. We host multiple employee events throughout the year and provide a fun atmosphere where employees look forward to coming to work!

Job Responsibilities:

• Answering inbound calls
• Place customer orders and optimize customer satisfaction
• Sell additional accessories
• General clerical duties
• Perform miscellaneous projects and work in other departments per company need.

Job Requirements:

• At least 2 years of applicable customer service is required
• Inbound call center experience preferred
• Computer literate
• Ability to demonstrate typing proficiency
• Diploma or General Education Degree

Benefits:

• Medical, dental, and vision insurance plans
• Paid vacation and holidays
• Matching 401(k) plan
• Employee discount
• FSA/HSA
• Disability and life insurance
• EAP

About Grizzly:

www.grizzly.com

Grizzly Industrial, Inc. was founded in 1983 and has become one of the largest providers of woodworking and metalworking machinery, tools, and related accessories. We provide high-quality products at the lowest possible prices through a strong internet and catalog presence. Grizzly was the first tool and machinery company to have a website over two decades ago.

As a company, we value a strong work ethic and promote a corporate structure that is professional, collaborative, and organized. We place a strong value on respect, ethics and integrity and promote a positive, cooperative, and fast-paced environment.

Grizzly is a drug-free and equal employment opportunity employer.