Contract Support Specialist (6 Month Roster)

  • Media
  • Internal Revenue Service

Duties


WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
Information Technology- IT Wide
The following are the duties of this position at the full working level.

  • Evaluates and devises solutions to COR issues impacting employees and managers in all affected areas of the assigned contract(s). Serves as an analyst responsible for accomplishing various contract related analytical studies and/or projects involving complex programs, systems, and issues, with impact on multiple IRS locations and/or organizations.
  • Appropriately applies the principles of the COR guide as provided by the Office of Procurement and maintains case files in accordance with written guidelines.
  • Conducts briefings and prepares comprehensive reports to keep managers and executives advised of assignments, contracts and their progress, and to communicate findings and recommendations. Coordinates across operational Business Units in support of Contract Administration, to include HCO, IT, FMSS, etc.
  • Directs, plans, and coordinates complex analyses of planned or proposed contracts which consider factors such as: impact on customers, other programs and policy and procedural changes, staffing, training and support requirements, risk factors, costs, and available alternatives.
  • Initiates funding requests for contracts; writes the technical documents for the contract, to include Statement of Work (SOW), Quality Assurance Surveillance Plan (QASP); prepares the Government Cost Estimate; and other required planning documents. Performs market research; works closely with the Contracting Officer throughout the solicitation process; develops and monitors timelines/milestones, leads or participates on contract technical proposal evaluation panels, tracks the delegation, Reimbursable Work Authorization (RWA) and service contract funding; prepares supporting documentation for decisions reached; and coordinates the phase in and closeout of contracts.

This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.
Requirements
Conditions of Employment
  • Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))

Qualifications
Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
QUALIFICATION REQUIREMENTS:
SPECIALIZED EXPERIENCE GRADE 07: You must have at one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Experience that requires a range of analytical and evaluative methods and techniques, both qualitative and quantitative, sufficient to accomplish projects or studies involving programs, systems and issues that impact expected outcomes. Experience interpreting and applying policies, regulations, business processes and/or precedents to meet compliance requirements. Experience writing or editing business/technical documents. Experience applying project management principles and processes to perform duties to complete, coordinate and integrate project/program objectives and recommendations. Experience communicating effectively both orally and in writing with internal and external stakeholders.
SPECIALIZED EXPERIENCE GRADE 09: You must have at one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Experience that requires a range of analytical and evaluative methods and techniques, both qualitative and quantitative, sufficient to accomplish projects or studies involving programs, systems and issues with impact on multiple locations, programs and/or organizations; Experience interpreting and applying policies, regulations, business processes and/or precedents to meet compliance requirements. Experience writing business/technical/research documents. Experience applying project management principles and processes to perform duties to complete, coordinate and integrate project/program objectives and recommendations. Experience communicating effectively both orally and in writing with internal and external stakeholders.
SPECIALIZED EXPERIENCE GRADE 11: You must have at one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Experience with contract related assignments that require a range of analytical and evaluative methods and techniques, both qualitative and quantitative, sufficient to accomplish projects or studies involving programs, systems and issues with impact on multiple locations, programs and/or organizations; Experience interpreting and applying procurement and financial laws, policies, regulations, business processes and precedents applicable to contract administration; Experience assisting with initiating funding requests for contracts, writing technical documents for the contract (e.g., Statement of Work and Quality Assurance Surveillance Plan), preparing Government Cost Estimates, and other required planning documents; Experience applying project management principles and processes to perform duties to complete, coordinate and integrate project/program objectives and recommendations; Experience communicating effectively both orally and in writing with internal and external stakeholders (e.g. executives/senior level management, vendors, contracting officers, program owners, etc.). Must have a Contracting Officer's Representative (COR) certification Level 1 or higher.
SPECIALIZED EXPERIENCE GRADE 12: You must have at one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: Experience with contract related assignments that require a range of analytical and evaluative methods and techniques, both qualitative and quantitative, sufficient to accomplish projects or studies involving programs, systems and issues with impact on multiple locations, programs and/or organizations; Experience interpreting and applying procurement and financial laws, policies, regulations, business processes and precedents applicable to contract administration; Experience initiating funding requests for contracts, writing technical documents for the contract (e.g., Statement of Work and Quality Assurance Surveillance Plan), preparing Government Cost Estimates, and other required planning documents; Experience applying project management principles and processes to perform duties to complete, coordinate and integrate project/program objectives and recommendations; Experience communicating effectively both orally and in writing with internal and external stakeholders (e.g. executives/senior level management, vendors, contracting officers, program owners, etc.); Must have a Contracting Officer's Representative (COR) certification Level 2 or higher.
For more information on qualifications please refer to .
Education


For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click (Section 3, Explanation of Terms) or for Foreign Education Credentialing instructions.

Additional information
  • Subject to a 1-year probationary period (unless already completed). Note: Current Federal employees may be required to serve a new probationary period (5 CFR 315.802(b)).
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
  • This is a bargaining unit position.
  • Tour of Duty: Monday-Friday Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.
  • Alternative work schedule, staggered work hours or telework may be available.
  • In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
  • Telework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD) ) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
  • Obtain and use a Government-issued charge card for business-related travel.
  • If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP), recruiting strategy.

This announcement will establish an inventory of applicants. This inventory will be used to fill vacancies in the locations listed and additional vacancies as they become available for the next 6 months contingent upon funding and space requirements. Applicants must apply by the closing date of the announcement (11:59 pm ET), 09/26/2024 to be considered. Applicants will be considered in the category group order. Selections from this announcement may be made no later than 3/10/2025.
For more information regarding Union Representation click

  • A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.



Required Documents

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

  • Online Application - Questionnaire
  • Education - See Education Section above
  • Registration/License (if applicable) - active, current registration/license
  • High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.


Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to Apply

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 09/26/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 09/26/2024.
To preview the Application Questionnaire, please click the following link:

  • To begin the application process, click the "Apply Online" button.
  • You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
  • To complete , you must click the "Submit Application" button prior to 11:59 PM (ET) on 09/26/2024.


To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .
Agency contact information
IRS Brookhaven External
Email
Address
IT
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps

Treasury believes in a working environment that supports inclusion; to review reasonable accommodation policies and procedures please visit . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

Fair & Transparent


The Federal hiring process is set up to be fair and transparent. Please read the following guidance.