.. support channels as they move through the assessment lifecycle; Serve as a diverse subject matter expert when it comes to explaining and evangelizing ProcessUnity's assessment processes and methodologies; Build and maintain a vast knowledge of internal processes, resources, and third-party accounts; .. read more
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / 100% paid medical, dental, and vision / 401k match / PTO / Monthly Internet reimbursement / Remote office allowance - As a Customer Support Rep you'll: Handle a high volume of customer inquiries that vary from shipping, to product functionality, to technical troubleshooting and more; Learn the ins and outs of the entire suite of Hatch products and stay up to date on product changes; Provide friendly, empathetic, and personalized responses to Hatch customers; Work collaboratively with your peers, product, and engineering teams to resolve issues and track bugs...Hiring Fast >>
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