Clinical Liaison Marketing Coordinator

  • West Chicago
  • Transitional Care Management

Job Description

About the position:

You will be responsible for daily census building activities of one of our Intermediate Care Facility (ICF) , in West Chicago. Depending on your success, you may also pick up responsibilities for 1-2 other ICF centers in the suburban Chicago market.

** Picture this:**

  • Your number one goal is to achieve our budgeted census in this behavioral health center.
  • To do that, you will need to create & engage in out-bound business getting activities. These may be cold calls, hosted events (like CE presentations), Lunch-n-Learns at a variety of locations or even center-based events meant to increase tours to the center. You'll need to be outgoing & organized.
  • You should be self directed in your efforts, and have the ability to manage relevant CRM metrics to ensure measurable results are attained. Example : Within the first 6 months we would expect you to increase our number of sources by 15% and increase our overall referrals by 25%.
  • This position will not have any direct reports, but will be intertwined with administration, our central admissions & regional marketing teams.

NOTE: This is a “ Road Warrior ” position. Here's what that looks like:

  • This is an external business getting position. You will spend a lot of time in your car traveling between referral sources and assessing patients for potential admission.
  • You will be expected to attend regular meetings at the center (in West Chicago), but you will be in the hospitals (and other sources) every day .

Qualifications:
Qualifications

We call this a Marketing Manager position. But in other centers, the job title may be a Clinical (or Nurse) Liaison, or Admissions and Marketing Representative or even a Sales Coordinator. Whatever you call it, its an important job.

What we need from you:

  • Prior admissions and/or marketing experience within the Intermediate Care Facilities (ICFs) or skilled nursing facility (SNF) industry.
  • Strong relationships with existing referral sources, so you can immediately capitalize on & bring them with you. (You will be expected to rapidly expand our census.)
  • Bilingual (Spanish) is ideal, but not required. This center has targeted Spanish speaking programs. So, it will be helpful when interfacing with families.
  • Associate's or Bachelor’s Degree in a relevant healthcare field. Our ideal candidate will have experience as a Discharge Planner, Social Services, nursing or Admissions within the behavioral health or SNF settings . You will need this education and experience to regularly conduct patient assessments to determine their fit for our environment.

Additional Information

Please include a cover letter outlining prior marketing metrics and accomplishments.

This center is managed by TRANSITIONAL CARE MANAGEMENT. We currently provide comprehensive management services to several inpatient healthcare centers throughout Northern IL & the Chicagoland area. These settings include Long-term Care Skilled Nursing (SNFs), Short-term Care Rehabilitation, Intermediate Care (ICFs), and Behavioral Health Service (SMHRFs) centers.

Each center is unique; offering you a variety of long-term career opportunities.