Field Service Manager-Prairieville

For over 40 years, Himmel's Architectural Door and Hardware has provided quality products and services in the commercial door and architectural specialties industry. Himmel's is a growing organization with locations in New Orleans, Prairieville, Houston, and Nashville. We pride ourselves as door opening experts, not simply a construction material supplier. Our family owned and operated company is currently seeking a Field Service Manager to join our team at our Prairieville, LA Location!

This position is scheduled Monday -Thursday 7am - 4:30pm and Friday 7am - 3:30pm with occasional overtime required.

Field Service Manager

Job Responsibilities

• Conduct morning team meetings.
• Submit project tickets to our Prairieville & New Orleans warehouse teams.
• Communicate with customers regarding the status of their project(s).
• Utilize the following programs: Smartsheet, Excel, Comsense, and Outlook.
• Generate installation packets for upcoming onsite visits.
• Communicate with lead technicians who oversee all installations, from pre-install to onsite installations.
• Visit job sites as needed. These visits consist of quality checks, safety audits, etc.
• Using information gathered from submitted sales orders, EOD (End of Day) reports, and shipping updates, compose daily maintenance schedules.
• Submit finalized work orders to our Accounting Department for billing purposes.
• Manage the maintenance team's tool & PPE inventory.
• Schedule routine maintenance on assigned Himmel's fleet vehicles.
• This position oversees maintenance for all LA-based projects.

• Familiar with Construction Industry

• Must be at least 18 years of age.
• Excellent oral & written communication skills.
• Proficient computer skills including Excel, Word, Outlook & Bluebeam.
• Excellent problem-solving skills.
• Ability to effectively perform in an advanced, fast-paced environment both individually as well as part of a team.
• Needs to be self-motivated, have a strong work ethic, positive and helpful demeanor and possess excellent customer service skills.
• Must pass drug and alcohol screen and successfully complete random screens.

• Competitive compensation and bonuses.
• Medical, Dental and Vision Insurance.
• Company paid life insurance and Long-Term Disability.
• Paid vacation and holidays.
• Supplemental/Voluntary Insurance - Life, Accident, Critical Illness, Short-Term Disability.
• Advancement Opportunity to grow your career through our Professional & Personal Development Programs.
• Access to EAP (Employee Assistance Program)