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Benefits:
Health insurance
Paid time off
Perks and Benefits:
Direct career growth path to Regional or Area Management positions and additional options
Competitive salary plus key performance bonuses
Medical insurance benefits
Merit-based pay increases
Paid Vacation
Complimentary service membership
About the Position:
The Scenter Manager is a vital position at Scenthound, offering strong leadership, sales expertise, and exceptional customer service.
This position requires:
A dog loving personality that can create an amazing and positive culture focused on dogs first!
Team oriented, willing to do what it takes to help others succeed, a leader whom sets a very positive example.
Management experience preferred
Customer service experience (retail, restaurant, fast food)
Strength to lift up to 70 pounds; stamina to stand for long periods of time
Who We Are Looking For:
We are searching for a confident manager who leads with integrity, honesty, and compassion. A successful Scenter Manager is an independent problem solver, adaptable, detail-oriented, and compassionate dog lover! We are looking for a HANDS-ON leader who can manage the day-to-day operations of the Scenter with an emphasis on critical KPIs: Labor Efficiency Ratio, Average Ticket Price, Rebook Ratio and hire and develop an amazing team and maintain a positive culture.
Tasks:
Drive membership sales through health and wellness education
Maintain a knowledgeable team that prioritizes dog wellness and safety
Provide leadership, guidance, and mentorship for the Scenter employees
Drive employee development through leadership, training, and performance reviews
Uphold quality standards through hands-on participation, employee audits, and training
Promptly and accurately communicate information from upper management to your team
Identify when/ where help is needed and provide assistance to keep Scenter on schedule
Create an environment conducive to teamwork, open communication, and Scenthound values
Manage client expectations; Resolve customer concerns
Ensure the safety of dogs and team members at all times
Adhere to Scenthound sanitary and cleaning practices
Skills and Abilities:
Effective communication with team members and dog parents
Leadership, coaching, mentorship
Recruiting, hiring, and creating a happy and effective team
Time-management – ability to make an efficient schedule
Computer/ technology proficiency
Accountability; hold oneself and others to a high quality of services
#J-18808-Ljbffr
Health insurance
Paid time off
Perks and Benefits:
Direct career growth path to Regional or Area Management positions and additional options
Competitive salary plus key performance bonuses
Medical insurance benefits
Merit-based pay increases
Paid Vacation
Complimentary service membership
About the Position:
The Scenter Manager is a vital position at Scenthound, offering strong leadership, sales expertise, and exceptional customer service.
This position requires:
A dog loving personality that can create an amazing and positive culture focused on dogs first!
Team oriented, willing to do what it takes to help others succeed, a leader whom sets a very positive example.
Management experience preferred
Customer service experience (retail, restaurant, fast food)
Strength to lift up to 70 pounds; stamina to stand for long periods of time
Who We Are Looking For:
We are searching for a confident manager who leads with integrity, honesty, and compassion. A successful Scenter Manager is an independent problem solver, adaptable, detail-oriented, and compassionate dog lover! We are looking for a HANDS-ON leader who can manage the day-to-day operations of the Scenter with an emphasis on critical KPIs: Labor Efficiency Ratio, Average Ticket Price, Rebook Ratio and hire and develop an amazing team and maintain a positive culture.
Tasks:
Drive membership sales through health and wellness education
Maintain a knowledgeable team that prioritizes dog wellness and safety
Provide leadership, guidance, and mentorship for the Scenter employees
Drive employee development through leadership, training, and performance reviews
Uphold quality standards through hands-on participation, employee audits, and training
Promptly and accurately communicate information from upper management to your team
Identify when/ where help is needed and provide assistance to keep Scenter on schedule
Create an environment conducive to teamwork, open communication, and Scenthound values
Manage client expectations; Resolve customer concerns
Ensure the safety of dogs and team members at all times
Adhere to Scenthound sanitary and cleaning practices
Skills and Abilities:
Effective communication with team members and dog parents
Leadership, coaching, mentorship
Recruiting, hiring, and creating a happy and effective team
Time-management – ability to make an efficient schedule
Computer/ technology proficiency
Accountability; hold oneself and others to a high quality of services
#J-18808-Ljbffr